Terms of purchase

The terms of purchase specify the procedure related to ordering, payment, delivery and returns, i.e. complaints referring to the products offered on our sites. The company THOMASTIK-INFELD D.O.O., Žerjavinec (City of Zagreb) , Omladinska 21 ,10 360 Sesvete, Croatia, is the seller, and any visitor of the web shop who orders at least one product by sending a filled-out electronic order form to the seller is a buyer.

When ordering, the buyer accepts the terms of purchase given here. In all cases not defined herein, the applicable laws of the Republic of Croatia shall apply.

The terms of purchase are an integral part of a distance sale contract along with the specifications and the prices of the purchased product. Before confirming an order, the buyer shall be asked to accept the terms and to declare that he/she is aware of and agrees with the terms. After the order has been accepted (and a contract concluded), notice of both order and contract will be sent to the buyer via email. 

The seller reserves the right to make any changes in the terms of purchase at any time, however, such changes shall take effect after their publication on Internet sites. 

After the buyer has confirmed and placed an order, the contract is concluded, and the seller shall inform him/her about the conclusion of contract by e-mail immediately.

A valid contract requires complete capability of work from a buyer

The buyer is responsible for the completeness and authenticity of the entered data when registering.

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