Refund of the amount paid

If the buyer terminates the contract unilaterally, we shall refund the amount we have received without delay, i.e. no later than within 14 days after receiving the notice of unilateral termination of contract and the returned goods.

The refund shall be made in the same way as the payment has been made. If the buyer explicitly agrees to have the amount refunded in another way, no refund costs shall be charged.

The refunds can only be made after the goods are returned to us or after you provide proof that the goods should have been returned to us. The direct costs of returning the goods are paid by the customer.

The buyer is responsible for any impairment of the goods resulting from handling of the goods, except for what was necessary to determine the nature, characteristics and functionality of the goods.

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