Delivery information

If the payment is executed properly and visible in the seller's account, the seller shall initiate the process of delivery. The ordered items shall be delivered to the buyer's delivery address.

We deliver the ordered items by means of DHL courier service. The delivery is done according to the business conditions of the mentioned courier service. The shipping price is in accordance with the regulations and price list of DHL and depends on package weight as well as the zone that a certain country belongs to. The costs are paid by the buyer. The delivery will take place within the time limit specified when ordering for every single item. The delivery period starts the day after the payment is visible on the seller's account. If the selected item cannot be delivered because it is no longer available, the seller is obliged to inform the buyer immediately and the buyer is entitled to terminate the contract and request a refund or agree to have the shipment delivered later.

Delivery periods do not include:
- order/request receipt date
- the delay time due to incorrect and incomplete address of the buyer
- delay time due to force majeure or other reasons that the seller is not responsible for
- non-business days if they are at the beginning or at the end of the deadline

The buyer is responsible for the payment of manipulative costs, taxes, customs duties and special charges and fees related to the destination country.

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